Resources
Downloadable Documents
The following documents are available for download. Each file is in Adobe PDF (.pdf) format.
On our bookshelf
| Title |
Author |
Publisher Date |
| Getting Past No |
William Ury |
Banton Books 1991 |
| Learned Optimism |
Martin E.P. Seligman, Ph.D. |
Alfred A. Knopf, Inc. 1991 |
| Crucial Conversations |
Kerry Patterson, Joseph Grenny, Ron Mcmillian, Al Switzler |
McGraw-Hill 2002 |
| Forgive for Good |
Dr. Fred Luskin |
HarperCollins 2002 |
| Getting to Yes |
Roger Fisher and William Ury |
Houghton Mifflin Company 1981 |
| The Jossey-Bass Academic Administrators Guide to Conflict Resolution |
Sandra I. Cheldelin, Ann F. Lucas |
John Wiley & Sons 2004 |
| Emotional Intelligence |
Daniel Goleman |
Banton Books 1995 |
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